Dealt mainly with Stefan at Toronto Flooring Solutions, but both he and Gurp were professional, helpful, and not pushy at all.
I had a rental unit that required the laminate floors be changed. I contacted several flooring shops, some outrageously priced, some seeming a bit shady. I felt that the guys at TFS were honest, helpful, and offered good product at a fair price. Though I was looking at laminate, Stefan suggested the vinyl flooring that is now very advanced and far superior in durability than laminate. I was so close to going for it, but in the end the pricing (for me at the time) was just a bit too much. I ended up going for a really great looking laminate by Torlys.
The installer was professional and came and left on time. He really did a great job. In cleaning up the apartment, I noticed a scratch in one of the pieces and called the shop. I spoke to Gurp who said to email Stefan as he was out. I emailed him with a couple pictures, and the next day the installer was scheduled to come out and replace the piece. Thankfully I took Stefan's suggestion and went with the Torlys system that does allow for removal of some of the pieces... The installer came, replaced the piece and left within 15 minutes.
I have renovated several units and houses for over 13 years and always am glad when I fine a resource or trades people I can rely on. There are so many unreliable and shady trades people and companies, so when you find one, you hold on to them.
Thanks Again Guys.